Importance of training and development in an airline organization

Wayne / 2020-01-23

In every organization, the people forms part of the heart of that institution. Every institution craves for the individuals of higher caliber in the job performance. Airline just like any other organization would wish to have the same. The training and development increases the skills and knowledge required to move the organization to the higher standards. The airline operations require continuous skills on the changing world business and the continuous customer demands. In this case, the training proved the employees with the new skills to manage their client satisfaction.( Aguinis and Kraige 2009) There is high competition on the air…

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